Privacy policy

Privacy Policy

This Privacy Policy describes how www.boxystraps.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We refer to any information about an identifiable individual (including the information below) as “Personal Information.”

Device information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with Shopify, Klaviyo, and analytics/advertising providers (Google Analytics, Facebook Ads, TikTok Ads).

  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the Site.

Order information

  • Purpose of collection: to provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products.

  • Source of collection: collected directly from you.

  • Disclosure for a business purpose: shared with Shopify (store platform), payment providers (Stripe, PayPal), our fulfillment partner (supplier/3PL in China), and Klaviyo for order-related communications.

  • Personal Information collected: name, billing address, shipping address, payment information (credit card, PayPal), email address, phone number.

Customer support information

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you (via email, contact form, or social media).

  • Disclosure for a business purpose: handled by our customer support assistant (VA contractor), who responds to inquiries, processes refunds, and manages support requests.

  • Personal Information collected: name, email, order details, and any other information you voluntarily provide.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • Shopify (e-commerce platform & hosting) → Shopify Privacy Policy

  • Klaviyo (email newsletter & marketing automation)

  • Payment providers (Stripe, PayPal)

  • Shipping partner / supplier in China (order fulfillment and logistics)

  • Advertising & Analytics (Google Analytics, Facebook Ads, TikTok Ads, YouTube Ads)

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

You can opt out of targeted advertising by visiting:

Using Personal Information

We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, customer support, and keeping you informed about new products and offers.

Lawful Basis (GDPR – European Economic Area)

If you are a resident of the EEA, we process your personal information under the following lawful bases:

  • Your consent

  • The performance of the contract between you and the Site

  • Compliance with our legal obligations

  • Our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect.
Our processor Shopify uses limited automated decision-making to prevent fraud (temporary IP/credit card blacklists).

Cookies

We use cookies to improve your browsing experience, including functional, performance, advertising, and social media cookies.
For Shopify’s list of cookies see: Shopify Cookies Policy.

You can control and manage cookies via your browser settings or through opt-out tools listed above.

Do Not Track

We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

In Cyprus, the supervisory authority is the Office of the Commissioner for Personal Data Protection:
https://www.dataprotection.gov.cy

Contact

After reviewing this policy, if you have questions, want more information about our privacy practices, or would like to exercise your rights, please contact us:

Skyhaven Ventures LTD
TIN: 60184507T
Email: boxystrapscontact@gmail.com
Address:
Georgiou Karaiskaki 11-13
Carisa Salonica Court, Office 102
7560 Pervolia, Larnaca
Republic of Cyprus

Last updated: 21 August 2025

Boxystraps®