Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at boxystrapscontact@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at boxystrapscontact@gmail.com.

Change of Mind or Disliking the Product 

Please note that our return policy does not cover returns due to a change of mind or if you simply do not like the product. We encourage you to carefully review the product details, specifications, and customer reviews before making a purchase decision. Our team is always available to address any queries or concerns you may have regarding our products to help you make an informed choice.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.